FAQ

Where is Dumyah.com located?
Dumyah.com is an online platform, we currently do not have a showroom, but you can check out a wide range of products and their pries online. we also provide a pick up from store service We are located at Daboq.
How do I order from Dumyah.com?
It is very easy to order items on Dumyah.com. If you have a Dumyah.com account, you can log in with your e-mail address or Facebook.You add the items you want to your shopping bag. You then proceed to the checkout page. If you don’t have an account yet, create an account or contact us so we can guide you through the process!
As encouragement, we'll offer you a 15% discount on your first order :)
How long does it for an Order to be delivered?
Inside the Kingdom of Jordan:
24 Hours inside the Muncipilaty of Amman
48 Hours to all other municiplaties inside Jordan.
Outside the Kingdom of Jordan:
Delivery times may vary depending on country, we'll let you know as soon as you contact us.
What are the shipping costs?
Shipping costs inside the Kingdom of Jordan:
3JOD inside the Municiplaty of Amman
5JOD to all other muncipalities across the Kingdom
Outside the Kingdom of Jordan: Shipping costs may vary depending on order weight and delivery location. Our customer support will guide you through the service
Who will be answering my calls?
Mothers and Parents, just like you, they have been through your experience and can recommend the best options based on your situation.
Can I pick up my order?
Absolutely, you can pass by during our operating hours and pick up your item directly from our warehouses.
What are your operating hours?
9:00AM - 6:00PM throughout the week, except for Fridays its between 11:00AM - 4:00 PM Yes,we take no days off!
Where does Dumyah.com get the products from?
Dumyah.com maintains strong partnerships with more than 200 suppliers across the region. We receive our products directly from them, and guarantee original/ free of defects items.
I received a product with a defect, can I return/exchange an item?
Ofcourse, if the product you received is defected or does not meet your standards, kindly let us know within a reasonable time line (7 working days) of the issue, and we will gladly refund or exhange the product for you. As a customer at Dumyah.com, you always come first.
How do I pay for my order?
We can offer you several convenient ways of payments. Cash on delivery or Online through Paypal.
 
Can't find what you are looking for?
Call us at +962 79 889 7171
Email us at support@dumyah.com